Siemens Healthineers
Holistic Patient Experience Design & Strategy
Hospitals can be intimidating, and patients’ anxiety often impacts both care quality and operational efficiency. Siemens Healthineers wanted to reimagine their healthcare spaces to create a more humane and functional experience.
GOAL
Develop a strategy and design framework that improves the patient journey, reduces anxiety, and unlocks value for staff and hospital operations.
APPROACH
I led research with stakeholders, co-created spatial strategies, and developed human-centered design principles focusing on privacy, comfort, and accessibility. Floorplans and visualizations helped translate these insights into actionable environments.
IMPACT
Created a scalable design system, including actionable recommendations and spatial wireframes, that balances empathy with efficiency, setting Siemens apart as a leader in patient-centered innovation.
